The Goal of Tower Loan - Make Complaints Nonexistent

When Tower Loan first opened for business over 78 years ago, the company had a vision where at every Tower Loan branch, complaints wouldn’t exist; not from customers nor employees. Since 1936, this notion has carried Tower Loan through times of recession, toughened government regulations and other obstacles that challenged many financial loan businesses. This is because of Tower Loan’s heightened priority on customer service, a credo that has brought in hundreds of thousands of customers.

But to say that Tower Loan’s main accomplishment is their longevity wouldn’t do justice to the outstanding progress the company has made since first opening. Throughout the 1990’s and early 2000’s, Tower Loan made a number of large acquisitions that empowered them to open multiple branches and reach a wider amount of potential customers.

With all these newly acquired customers came a new development in the future for Tower Loan. With an everlasting mission to provide these loans to people who wouldn’t get them elsewhere, Tower Loan has presented itself as an innovative and smart loan company that always finds a way to grow.